Trizetto - The health Insurers ERP

A couple of weeks ago, I blogged about the need for health care insurers to look at current convergence of events (Health care reform and ICD-10 EDI5010), as an opportunity to re-evaluate their entire portfolio of disjointed applications/systems and adopt a strategically integrated solution.

I am bullish on Trizetto. I believe that Trizetto has the opportunity to become that first tier ERP system for the health insurance vertical, much like SAP, Peoplesoft and JDE are for most other verticals. Trizetto has the product set and the backing of some of the BCBS companies - some of the pieces of the puzzle.

The next step for Trizetto is to expand their footprint in a significant way before the market overtakes them. One possibility is to be acquired and, as I previously suggested, Microsoft would be a great suitor, as would DELL.  DELL has acquired Perot systems who is deeply entrenched in the health insurance vertical and would be a great asset in expanding Trizetto's reach.

The health insurance group is like the sleeping manufacturing organizations of the 80's.  In the 90's, they woke up to learn that their lunch had been eaten by the Japanese.  Some, like the U.S. automotive industry, continued in their slumber until recently.  The words for success are efficiency (cost reduction) and quality. Those who can achieve both, like Harley Davidson, will see their stock and market share soar.

The health insurers have yet to learn about the concept of 'discontinuous innovation' - doing something new; as opposed to doing the same thing under different guises.

Heath insurers, much like manufacturers; can get leg up on efficiency and quality by embracing the demands of the marketplace to change in a fundamental way.